all to normally, management is contacted when items go wrong…this isn't a type of letters…..i am making contact with american airlines shopper service as a result of an exquisite flight attendant named MARITA LORDI (FA #9
Stranded in San Diego, CA. Attempted to connect with customer relations range, but Website lists the identical selection as cargo number. Is this to stay away from cell phone phone calls. Waited above two hours for just a return connect with from reservations.
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I'm unfortunate to convey I am dissatisfied in American Airline’s dealing with of the matter. We under no circumstances gained our luggage until late inside the working day on March 13th. To incorporate insult to personal injury we had been charged $twenty five per bag by American Airways for our return flight residence Regardless that we didn’t shell out to check our luggage on the way on the Virgin Islands.
reserving reference MKFCFC I'm addressing this letter to you to specific my dissatisfaction regarding your services with regards to the flights referred to over.
March 25 I flew from Austin to Ft Myers which has a airplane improve In Charlotte. When booking my flight I asked for wheelchair guidance. Needed to hunt a single up in Austin. Was taken to gate 2hours beforehand but was assured there could be help for boarding. Gate was altered without having a person at he desk could obtain no assistance, and with fantastic problems proceeded to new gate. Once more no assistance in boarding.
Senores Ameican Airways,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no era su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar lodge,comida por culpa del retraso,yo llame esa noche en el hotel y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
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following arrival at airport I was educated the flights had been overbooked And that i could reach Dallas another early morning although not to Las Vegas.
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Luis not merely got us on the flight but update to first-class. This was a giant take care of for us. The flight number was AA2386 just in case I spelled Luis’s previous name Incorrect.
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I'm able to’t express that A lot with the airport staff in Denver.My AA flight was delayed leaving Ohare and by the time I obtained to Denver, the Frontier plane to which I were Get More Info booked by Orbitz experienced left and I missed my flight.
Upon arrival in Panama with flight AA959 one of many 2 luggages, a Roncato baggage, ( pics connected ) value €189 arrived broken. I promptly went to the suitable Business office In the airport, wherever the sole remark was they handed me a « examining Report Harm discover », which I enclose herewith. I spent the next day shopping for a completely new luggage and endeavoring to get in touch with all your workplaces via the telephone figures indicated on the claimed doc with no, having said that, receiving any reply – the mobile phone is never answered and the road goes blank immediately after quite a few minutes of waiting around, it does not matter which amount I dial. I Therefore continue my journey and on my arrival in Miami airport for my return journey (flight AA2198 on March 24) I again attempt to Get hold of your office at the airport, but the sole tips they may give me was to difficulty a grievance via your website, which I am now carrying out. Apart from the above mentioned, I do have One more – and possibly much more critical – complaint. At the time of my reservation I paid out an extra $88 ($44 Every) for added comfort and ease seats. To my shock, the seats turned out to get the normal – no extra – seats.